Questions & answers
Everything about hatching, your player account, friends, purchases and your data.
The game
What is TamagoFit?
TamagoFit is a cozy walking game for iPhone. Your real steps, counted by Apple Health, hatch an egg into a unique 3D monster that lives on its own floating island. Walk to earn coins and XP, feed it, put it to bed, train it, and watch it grow. Walk. Hatch. Evolve.
Is TamagoFit free?
Yes. TamagoFit is free to download and free to play, with no ads. Everything in the Shop (food, island themes, avatars, flags and lanterns) is bought with coins you earn by walking. Optional in-app purchases exist (coin packs, a one-time welcome pack, an instant revive and the Season Pass Premium track), but you never need them to play.
How do I hatch my egg?
Just walk. Your egg needs 10,000 steps to hatch, and every step synced from Apple Health warms it up. Will it be Common, Rare or Ultra Rare? You'll find out at the hatching ceremony. Read more in How walking hatches your egg.
Does my monster evolve?
Yes, as you keep walking and it levels up, one day it transforms. Into what? A secret we keep for the ceremony. Four monsters are waiting to hatch, one per class: meet them.
What happens if I forget to feed my monster?
Its hunger and sleep go down over time, and friendly reminders tell you when it needs you (never at night). If it does pass away, you can bring it back for free by walking, or revive it right away with coins. Nothing is ever lost for good: your player level, achievements and collection always stay with you.
How does Training work?
Training is a real-time arena: health bars, charged attacks, specials and guard. Win by KO, by ring-out or on the clock. You get three fights a day for coins and XP, so it never replaces your walk. New players unlock Training after their first few player levels.
Is TamagoFit on Android?
Not yet. TamagoFit is iPhone-only for now because it uses Apple Health. Android is coming later: join the waiting list and we'll email you when it's ready.
Will the app spam me with notifications?
No. Notifications only tell you when your monster really needs you or when you have rewards to collect. Non-urgent ones are never sent at night and are capped per day. You can turn them off anytime in your iPhone settings.
Your account
What is my player level?
New in 2.0: on top of your monster's level, you now have your own player level. It's yours for good: it stays with you whatever happens to your monster, even if you start over. Earn purple player XP from achievements, weekly and monthly quests, active days and every new species you discover. You unlock titles and exclusive avatars as you level up.
Can I change my player name?
Yes. Your player name (handle) is unique. Your first rename is free; after that you can change it once every 30 days. Names never show your real last name or your e-mail.
What do I keep if I start over?
Starting over gives you a new egg. You keep your coins (including coins you bought), your player level, achievements, avatars, island themes, decorations, Tamagodex and quests. Your monster's items and inventory start fresh.
How do I delete my account?
In the app, open Settings → Delete My Account and confirm twice. Your account and game data are deleted right away and you are signed out on every device. Two things are kept: your player name stays reserved for 30 days (so nobody can impersonate you), and purchase records are kept without any link to you, because the law requires it for accounting. Details in our Privacy Policy. Can't open the app? E-mail support@tamagofit.app from the address you signed in with.
Friends
How do I add friends?
Open Friends and tap Share my code to send your friend code, or Enter a friend's code to add someone instantly. You can also send a request to an exact player name. Accepting an invitation works from day one; the full Friends screen unlocks at an early player level.
What is a Cheer?
A Cheer is a friendly nudge to walk today. Cheer a friend, and if they reach their steps that day you both earn a little player XP and grow your friendship. Better buddies unlock exclusive avatars and island flags. Cheers never give coins, and you can turn cheer notifications off.
What can my friends see about me?
Your player name, avatar, player level and title, your monster (name, look, mood and level), your island, and whether you were active today (you can hide that). Friends never see your steps, calories, coins, e-mail, real name or location. There's no chat and no free text. Read Playing with friends safely.
How do I block or report someone?
Open their friend card and choose Block or Report. Blocking is silent and works both ways: it removes the friendship and hides visits, cheers and requests. Reports (offensive name, harassment, other) go to our team, and we review them as quickly as we can.
Purchases
What is the Season Pass?
Our first season, Pumpkin Night, runs for six weeks. Complete daily, weekly and monthly quests to climb 30 tiers and collect spooky avatars, coins and treats. The free track is open to everyone; the Premium track is an optional one-time purchase for that season. It never renews automatically.
Can I lose coins I bought?
No. Coins you buy stay yours, even if your monster passes away or you start over. If you buy coins while you have no monster, they wait for your next one.
What are the odds in eggs?
Odds are always shown in the Shop before you buy. A New Egg hatches Common 70%, Rare 25% or Ultra Rare 5%. A Rare Egg hatches Rare 75% or Ultra Rare 25%. Per class, a New Egg gives Runner 35%, Gymnast 35%, Bodybuilder 25% and Fighter 5%; a Rare Egg gives Bodybuilder 75% and Fighter 25%.
How do I restore a purchase?
Open Settings → Restore purchases while signed in to the same Apple ID. Coin packs are consumed when you buy them; the welcome pack and the Season Pass are restored to your account. For refunds, Apple handles requests at reportaproblem.apple.com.
Privacy & safety
What health data does TamagoFit use?
With your permission, TamagoFit reads daily totals from Apple Health: mainly steps (plus active calories and walking distance). Health data is never sold, never used for ads and never shared with friends. You can change access anytime in Settings → Health → Data Access & Devices. Full details in our Privacy Policy.
Where do my photo moments go?
Nowhere you don't choose. Photos of your monster are made on your phone. Save to Photos only asks to add pictures (it can't read your library), and Share opens the iPhone share sheet. We never upload your photos.
Will you e-mail me?
Only for big updates and gifts, a few times a year. Every e-mail has a one-click unsubscribe link, and you can turn them off in Settings → News emails.
Is there a minimum age?
TamagoFit is for players aged 13 and over. If you're under 18, please get a parent's or guardian's permission first, especially before any purchase.
Still stuck? Write to support@tamagofit.app or visit Support.